
AVC Retail is a subject designed to provide students with practical skills and knowledge for working in the retail industry. It focuses on a range of topics, including customer service, sales techniques, merchandising, inventory management, and workplace safety. Students learn how to safely handle goods and equipment, manage stock levels, process payments, assist customers, and display products effectively. Students also gain an understanding of the broader business aspects of retail, such as marketing, retail security, warehouse logistics and teamwork.
This subject incorporates hands-on learning through applied practical components within equipped school labs set up to simulate a retail environment and real-world scenarios. This prepares students for either further education in retail at post-secondary level or for job opportunities within the diverse retail industry.
In general, AVC Retail helps students develop practical, employable skills such as time-management, communication and organisation skills, allowing students to grow as individuals, even if a future in other industries is pursued. Students also learn how to become good consumers themselves through a focus on consumer rights and supporting local authorities.
The skills developed in AVC Retail are valuable for diverse careers opportunities as follows:
Shop Floor | Warehouse & Logistics | Customer Service | Visual Merchandising | Security | Marketing & Promotions | Head Office |
Sales Assistant | Storekeeper | Customer Service Representative | Display Assistant | Security Guard | Product Promoter | Purchasing Agent (Buyer) |
Cashier | Forklift Operator | Returns Processor | Visual Merchandiser | Loss Prevention Specialist | Brand Ambassador | HR Coordinator / Manager |
Stacker | Delivery Person | Complaint Handler | Store Planner | CCTV Operator | Social Media Marketer | Finance Officer |
Manager | Inventory Manager | Team Leader | Event Coordinator | Brand Manager | ||
Logistics Coordinator | Advertising Specialist | Clerk / Receptionist | ||||
Stock Clerk/ Administrator | Product Designer | |||||
Company CEO |
The key areas covered across 3 years include:
- Customer service and communication
- Cash handling and point-of-sale (POS) operations
- Stock control and inventory management
- Visual merchandising and product displays
- Retail marketing and promotions
- Workplace health and safety in a retail setting
Images of students during theoretical lessons, practical sessions and field-related outings








